Accessibility Statement

Our commitment

TREVO wants everyone to be able to browse, understand and buy from this store, including people who use screen readers, keyboard navigation, magnification or other assistive technology.

What we aim for

We work towards the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. That means, among other things:

• Text and background colours that meet minimum contrast ratios
• Every function reachable with a keyboard alone, with a visible focus indicator
• Meaningful alternative text on images that carry information
• Form fields with clear, programmatically associated labels
• Headings used in a logical order so screen-reader users can navigate by structure
• Text that can be selected, copied and resized

Where we know we fall short

We would rather name our gaps than claim we have none. We are currently working on:

• Alternative text coverage across older marketing images and customer photos
• Colour contrast on some promotional badges and price labels
• Captions and transcripts for product demonstration videos
• Keyboard and screen-reader behaviour in some third-party app widgets, including reviews and order tracking, which we do not fully control

Third-party content

Parts of this store are provided by third-party services — reviews, order tracking, subscription management and checkout. We choose accessible providers where we can, but we do not control their code directly. If you hit a barrier in one of those areas, tell us and we will raise it with the provider and help you complete your task another way.

Tell us about a problem

If anything on this site is difficult or impossible for you to use, please contact us. Include the page address and a short description of what happened, and we will respond within 24 hours on working days — and help you complete your order directly if that is quicker.

Email: support@try-trevo.com
Phone: +1 267 649 3750
Support hours: Monday to Friday, 9:00 AM – 5:00 PM (MST)

We treat accessibility problems as bugs, not requests. If you report one, we will tell you what we are doing about it.