How TREVO subscriptions work, what you are charged, when you are charged, and exactly how to pause or cancel. If anything here is unclear, email support@try-trevo.com and we will help.
When you choose Subscribe & Save at checkout, you are enrolling in a recurring plan. Your first shipment is sent immediately, and your plan then renews automatically at the interval you selected until you cancel.
1-month supply — renews every month, $59.99 per shipment.
3-month supply — renews every 3 months, $119.99 per shipment.
6-month supply — renews every 6 months, $169.99 per shipment.
Prices are in USD and are the recurring price for each shipment. One-time purchases do not renew and are not covered by this policy.
You are charged when you place your first order.
You are charged again on each renewal date, at the price above, until you cancel.
We email you 7 days before each renewal, so no charge arrives unannounced. If that email does not reach you, contact us — we treat a missing notice as our error.
Your renewal date is shown in your subscription portal at any time.
You can cancel at any time. There is no cancellation fee and no minimum number of shipments.
Online — go to your subscription portal, where you can pause, skip a shipment, change your delivery frequency, or cancel.
By email — email support@try-trevo.com from the address on your order and ask us to cancel. We confirm in writing.
By phone — call +1 267 649 3750 during support hours.
To avoid being charged for your next shipment, cancel before your next billing date. If an order has already been processed, contact us and we will help you return it under the guarantee.
Your subscription may be managed by our order-management provider rather than the portal. Email support@try-trevo.com with your order number and we will locate it and cancel it for you.
Every shipment is covered by the 90-day money-back guarantee. If you are not satisfied, request a refund within 90 days of receiving that shipment. See Returns & 90-day guarantee for the full process.
If we ever change the price of your plan, we notify you by email before the change takes effect, so you can cancel first if you prefer.
Monday to Friday, 9:00–17:00 MST. Saturday and Sunday closed. We reply to all messages within 24 hours on working days.
support@try-trevo.com · +1 267 649 3750
PM ONLINE MEDIA LLC, 1309 Coffeen Avenue, STE 17255, Sheridan, WY 82801, USA (registered agent address).